| Most Successful Lean Six Sigma Start-up Program | Capgemini Business Process Outsourcing Nationwide Mutual Insurance Co. SRA International Inc. |
| Most Successful Re-energized Lean Six Sigma Program | Capital One Firstsource Solutions Ltd. U.S. Army – TACOM Life Cycle Management Command |
| Largest-Breakthrough Improvement Projects (DMAIC) Customer Service: | Betfair Ltd. – Reduce Response Time to Customer Emails Betfair Ltd. – Decrease Tradefair Registration to Live Failure Rate U.S. Army – Hellfire Missile Test and Repair |
| Largest-Breakthrough Improvement Projects (DMAIC) Transactional: | Betfair Ltd. – Increase Spanish Outbound Contact & Conversion Rate Capgemini Business Services India Ltd. – Process Transformation in Master Data Management Firstsource Solutions Ltd. – Improving TAT to Offer Compliance for Stores Channel |
| Largest-Breakthrough Innovation Project (DFSS) | ADC Telecommunications – Systematic Application of DFSS in Gen3 SC Connector Baxter Healthcare – Non PVC Medical Tubing Development Utilizing DFSS Tools & Techniques Capgemini Business Services India Ltd. – Transformation in Outsourcing Solution – A New Horizon |
Tuesday, March 22, 2011
iSixSigma Awards 2011
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